Privacy Policy
INDIE HOUSE / PRIVACY
Last updated: 1 October 2026
This Privacy Policy explains how Indie House collects and uses information when you visit our website, place an order, create an account or contact us.
Information we collect
Depending on how you use the website, we may collect your name, email, phone number, billing/shipping address, order and transaction details, account details, communications, device/browser information, IP address and website activity. Payment information is processed through secure payment providers and ecommerce systems used to complete your transaction.
How we use information
We use information to process payments and orders, arrange delivery, manage returns, exchanges and online credits, provide customer support, prevent fraud, improve the website, comply with legal obligations and, where permitted, send marketing or personalised communications.
Who we share information with
We may share relevant information with Shopify and service providers used for payments, fulfilment, inventory, shipping, analytics, advertising, customer communication and website operations. We share only what is reasonably necessary for those services or as required by law.
Cookies & analytics
We may use cookies and similar technologies for essential website functions, preferences, analytics and advertising. Browser settings and any consent controls available on the website can be used to manage these technologies.
Your choices
You may unsubscribe from promotional emails or messages using the available opt-out method. Subject to applicable law, you may also request access, correction or deletion of personal information by contacting us.
Data security & retention
We use reasonable safeguards and retain information only for as long as needed for orders, support, legal, accounting, fraud-prevention and business requirements. No online system can be guaranteed completely secure.
Contact
Email: ecommerce@indieboho.in
Phone / WhatsApp: +91 85298 72845
Address: Plot No. B-7, Bhawani Singh Lane, Durgadas Colony, C Scheme, Jaipur, Rajasthan 302001, India